Baywise Labs support

Let's find your
next step.

Product information and help, in one place.

How can we help?

For app questions or problems, email support@baywiselabs.com.

Call (813) 491-3040.

Other ways to reach us

Before you get started

Survival AI has a development build, with public Android beta enrollment being prepared. Official store downloads, subscriptions, and release dates have not been announced on this website.

Can I download Survival AI?

Public downloads are not available here yet. Visit the beta testing page for enrollment status or explore the Survival AI app page.

Where can I find an app's privacy policy?

Our privacy center will link to the policy for each app before its release.

What should I include when asking for help?

Include the app name, device model, app version, and a short description of the problem. For map issues, include which map was downloaded and whether you were offline. For AI issues, include the selected model and a description of what went wrong. Use example data and remove names, medical information, and exact saved locations from screenshots. Do not include passwords or sensitive personal documents.